The rules for using HeyLeads, in plain language.
Effective 4 November 2026
By creating an account or using HeyLeads (the website at heyleads.so and the app at app.heyleads.so) you agree to these terms. If you use HeyLeads for a company, you confirm you can accept them for that company.
HeyLeads is software that helps you find leads, build outreach campaigns, send LinkedIn messages and connection requests from your own LinkedIn accounts, and manage the replies. We may add, change or remove features. We'll try to tell you before a change that matters.
You must give accurate details and keep your login secure. You are responsible for what happens under your account, including what your teammates do in your workspace. Tell us at once if you think someone has got into your account.
HeyLeads acts through LinkedIn accounts that you connect. You confirm each one is yours, or that you have the owner's permission.
LinkedIn's rules matter. LinkedIn's own terms limit automated use of its service, and LinkedIn can warn, restrict or close an account at its discretion. HeyLeads paces activity and applies limits to reduce that risk, but we cannot control LinkedIn and we cannot promise your account will never be restricted. You use automation at your own risk and are responsible for following LinkedIn's terms.
You agree not to use HeyLeads to:
We may pause or end access that breaks these rules.
You keep ownership of your leads, messages and other content. You give us the right to store and process them only so we can run the service for you. You confirm you have the right to use that data for outreach, and that your outreach follows the laws that apply to you, including anti-spam and data-protection laws. You must honour opt-outs: HeyLeads marks people who ask to stop as do not contact, and you must not contact them another way.
HeyLeads uses AI to draft campaigns, rewrite messages, suggest replies and sort replies. AI can be wrong. You are responsible for reviewing anything before it is sent. To provide these features, the text involved (for example a lead's name and headline, or a message) is processed by AI service providers acting for us.
Some features need a paid plan. Prices and what each plan includes are shown on our website and at checkout. Paid plans renew for the period you chose until you cancel. You can cancel at any time and keep access until the end of the period you've paid for. If you think you were charged in error, email us and we'll look into it.
We store the information you give us (your account details, the LinkedIn accounts you connect, your leads, campaigns and messages) and basic technical and usage data, to run, secure and improve HeyLeads. We use trusted providers for hosting, database, email and AI. We don't sell your data. Our Privacy Policy has the full detail. Sensitive connection details, such as a LinkedIn session, are stored encrypted.
You can ask for your data to be exported or deleted by emailing sales@heyleads.so. When you delete a workspace, we remove its leads and content, apart from backups and records we must keep by law.
We work to keep HeyLeads running, but we don't promise it will always be available or error-free. The service is provided "as is", without warranties of any kind to the extent the law allows. Results, such as replies, meetings or revenue, cannot be guaranteed.
To the extent the law allows, HeyLeads is not liable for indirect or consequential loss, lost profit, lost data or lost business, including loss caused by action LinkedIn takes on your account. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that the law does not allow us to limit.
You can stop using HeyLeads and delete your account at any time. We may suspend or end your access if you break these terms, don't pay, or put the service or other people at risk. Sections that by their nature should continue (such as ownership, liability and this section) survive ending.
We may update these terms. When we make a change that matters, we'll tell you in the app or by email. If you keep using HeyLeads after the new terms take effect, you accept them.
Questions about these terms: sales@heyleads.so. For help using the product, see the Help page.
